Video: Introducing JazzHR’s Spring Release | Duration: 4508s | Summary: Introducing JazzHR’s Spring Release | Chapters: Introduction and Housekeeping (10.8s), IBM Watson Partnership (260.37s), TalentFit AI Introduction (359.30002s), Vonk CPA Plus Introduction (676.34503s), Integration and Enhancements (862.29s), AI Governance Partnership (1233.355s), Closing and Recap (1312.3251s)
Transcript for "Introducing JazzHR’s Spring Release":
Hello, everyone. Thank you so much for joining us today. We're very excited to share with you all of the latest innovations to JazzHR for this spring twenty twenty five release. So first, let me introduce myself. My name is Christine Rochelle. I'm director of product marketing here at Employ. We have a really fantastic product team on the line today who you're going to hear from throughout the call as they share some of the innovation highlights for JazzHR. So together, we'll guide you through all of the latest innovations, within the hiring platform. Before we get started, I wanna cover off on a few housekeeping items so that you have the best webinar experience today. This webinar is being recorded and will be shared with you automatically with all registrants via email. It will also include some additional resources so that you could share that with the rest of your team. Closed captioning is also available. So to turn this on, you'll just need to hover over the slide screen in front of you for that closed captioning button to appear. Also, please ask questions throughout the webinar. There's a q and a feature where our team that is online right now, they are going to be answering as many questions as possible that come through q and a. So feel free to drop in those questions throughout the presentation, but we will also take time at the end of the webinar for a live q and a for any questions that we may have missed. So before we jump in, sharing our release time line, general availability for all of the innovations that you're going to see today will be during the week of May 27. So we're really excited to share what we've been working on here at JazzHR. This update is packed with a lot of fantastic innovations designed to help you hire smarter and build those strong, adaptable teams that you really need in today's workforce. So it's about being able to hire with speed, making confident, intelligent hiring decisions, and being able to leverage scalable future ready solutions for your business. The highlights that you see today are what we'll be covering and showing you some demos. However, first, we want to talk a little bit about AI since a lot of these innovations are about, AI powered hiring. So we're gonna pop open a poll to our audience today. What concerns you most about using AI in your hiring process? Is it potential bias, Lack of transparency in how the AI is making decisions? Are you thinking about compliance or legal risks? Losing the human touch? Or maybe you don't have any concerns about leveraging AI? I'll give you a moment to take a look at that. So we have quite a few votes on losing the human touch in hiring. We had a similar poll yesterday for another customer group, and that actually was also, the number one response. Compliance and legal risk. Okay. And lack of transparency in how AI makes decisions. Looks like it's number three. Okay. Thank you so much for sharing your thoughts on that. So, outside of the information that you're going to see today during the webinar, there is a ton more information and documentation on these highlights and even more for whatever is new to the JazzHR platform right within that help center. So you can gain access to all of the product updates plus other materials all in that one centralized place for you and your team. So now passing it over to Katy to talk about AI governance. Hey, guys. Excited to talk to you a little bit about our new partnership with IBM Watson. Employ is partnering with IBM Watson to embed Watson directly into our products as an always on AI accountability partner. With Watson Extech governance embedded into all of our employee solutions, you can implement responsible AI powered hiring to mitigate bias and compliance risks, which enables you to make confident talent decisions while protecting your organization's reputation. Watson X governance tools provide transparency and control so that you can ensure that your hiring processes remain fair, explainable, and compliant. Many customers are feeling like diving headfirst into AI, especially this last year, is is a big risk. With IBM Watson, we're going to build AI that you can really trust and define what responsible AI should look like not only in your organization and in our organization, but for talent acquisition as a whole. So we're working closely from a timing standpoint to integrate IBM into our product portfolio, which includes JazzHR, Eleventy, and JobFyte. This integration brings advanced AI monitoring and governance into our solutions. We're aiming to complete the first integrations in early June, and then we will continue to roll out sort of additional features that have this AI always on compliance, throughout q two and q three. Speaking of AI, we're excited to introduce JazzHR's TalentFit to everyone. This AI powered candidate matching capability instantly services the best candidates for your roles so you can spend less time sorting through resumes. On average, a recruiter spends forty hours screening candidates for a single hire. So we're really looking to help, optimize that process. TalentFit analyzes applications, highlights best fit candidates, and provides a smart justification, based on the job requirements. So instead of sorting through every resume, small business owners can focus on their top matches first. Unlike other expensive recruiting tools, TalentFit is built into JazzHR plus and pro plans, making it simple and accessible for your team. We know that screening is a problem in all industries, and so we're really trying to find the the help you find the right fit. We know it's time consuming, and so this helps you back up those decisions before moving candidates to the next stage. And this explanation is really key. You'll see in the demo, we provide several, aspects along with that, like match or no match badge. So we will provide strengths for the candidates, opportunities for the candidates, and then additional Hello. Today, we'll be talking about TalentFit within JazzHR. To get started, your super administrator will need to click on settings, privileges. And within the general section, if they scroll down, they'll see a new option called enable TalentFit AI feature on account. By default, this value will not be selected. On selecting this value, it will allow your super administrators, your recruiter administrators, your recruiter users, and your super users to turn on the Talented feature on a job by job basis. Now that this is enabled, let's go ahead and look at a job. So by clicking on jobs, I'm going to select the SMB account executive. And on the right hand side, if I scroll down a little bit, you'll see a new option called enable talent fit. By default, this should be off so I simply click on the toggle to enable talent fit. Once talent fit is enabled, we will match the candidate's resume against the job description. So let's go look at the candidates tab. In the candidates tab on the right hand side, if I scroll down, you'll see a new filter option called talent fit. So right now, if you notice our candidate list, it's showing all candidates. So if I want to make a change, I can simply click on the talent fit filter, select on matches, click on apply, and now you can see the only the candidates listed are going to be those that are designated as a talent fit. So let's click on Summer. If I click on Summer, scroll down on her profile, you can clearly see she's been flagged as a talent fit. Within that section, you'll see the AI summary of positives and areas to clarify. There's sometimes a third option, so let's go back to candidates and we'll look at another candidate. Oops. One moment. So let's look at Sophie. If I click on Sophie in this example, Sophie, we can see within the talent fit section, there's positives, areas to clarify, and concerns. Those are the three main items that our TalentFit is going to provide. Earlier, you noticed there was not a for summer, there was not a section called concerns because our TalentFit AI did not notice any flags or any concerns that it should listed. Michael, in terms of availability, this will be available in the release. It is automatically enabled if you have the plus or pro plans. What that means is it is automatically made available to you. We recognize with AI, it's a fairly personal organizational choice to use AI features. So when we say automatically enabled, that means that it will be automatically available in your environment for everyone on that date. But as always with AI features, it's going to be your choice, as the customer to turn it on. Alright. I'll hand it back off to Christine to talk about the Vonc CPA Plus. Great. Thank you so much, Katy and Michael. So we are very excited to feature Vonk CPA Plus powered by LinkedIn. This is a brand new offering from our exclusive partnership with Vonk and LinkedIn. It allows you to deliver only prescreened high quality candidates directly into your JazzHR ATS along with AI generated evaluations and interview transcripts. So it helps you to really reduce any manual effort, and definitely improve applicant quality because you're only getting those prescreened applicants that fit the job. And it also helps you accelerate that time to hire. The great thing about this is that there is a performance guarantee. So if you don't receive 20 applicants within the time period, you'll get a prorated refund. So it's really a risk free way to deliver exceptional hiring results. So if you are experiencing a flood of unqualified applicants, having these prescreen candidates directly within JazzHR will help you give back some time into your day so that you can focus on the candidates that best fit your role. And now I am going to hand it over to Colin to show us a little bit more. Hey, everybody. Colin Nicholas here, product manager at Employ. Today, I'm gonna be walking us through a new product offering within JazzHR, marketplace. Underneath our sponsored boards, we're gonna see a new option called CPA plus powered by LinkedIn. CPA plus stands for cost per application, which is $23, and this product offering will allow them up to 20 applications. So total cost is $460. This would happen over a thirty day listing at which point it would be taken down. It is usage based. So, if after thirty days, let's say, they only use 15 and there's five, applications remaining, a credit would be refunded to the customer for that. So, let's just quickly walk through what the candidate experience looks like. As they're applying for a job, through LinkedIn, an AI voice recorded interview will occur with the candidate. Basic knockout and screen questions is what it's gonna be looking for and asking. At the end of that, the full transcript, summary as well as data insights and scoring is sent over to the recruiter via dossier. And the recruiter can then take that to, review and, make decisions whether, to disposition or move along, to the next steps within the hiring process. And so we're really excited to be an exclusive partner here. So feel free to reach out to me with any questions. Thanks. Great. Thank you so much. So, this is available for all JazzHR customers. It's actually available already. It was within the marketplace at the start of the month, so you can go ahead and find it, just like, Colin had walked us through. So one last innovation we wanted to highlight for today was the enhancement, for Indeed. So customers can now include their screening and EEO questions directly within your Indeed listings. So this helps you have more complete applications, reducing the need for any additional back and forth with candidates, helps you really save time on manually collecting that data from each of those applicants. It also helps you improve the quality and consistent of all of your applicant data right within JazzHR so that you can make faster decisions to move these applicants on to the next phase of the hiring process. So with this enhancement, you can really cut down on that manual work and make sure that you're streamlining all of your applicant data. And, also, you're still delivering a really easy to use applicant experience for the candidates because they're able to input all of that through the easy Indeed apply, application process. Okay. This is automatically available for JazzHR customers during that release week for you to turn on. We also wanted to share, new integration partners within the JazzHR marketplace. So the marketplace is where you can discover the best tools fit for you, your business, and, of course, your budget. Here are some of the newest partners that are now available to you right within the marketplace. And you can find that marketplace right within that JazzHR website. So we're going to close out with some additional information about customer trainings, that we have on the employee higher ed. We have some great new courses and trainings there. So you can log in to higher ed by clicking on that graduation cap icon right from your JazzHR account. You can get the most out of new features with curated demo playlist, which are now live for spring release. You can also maximize your tech stack with our new higher ed courses that you see here. And always keep an eye out for upcoming trainings, including talent fit, which we had an overview from Michael today. So I know there have been some questions coming in through q and a that the team has been answering. I'm going to pick up some that I see are common coming through the chat. So let me call the team back in to answer some questions about, the spring release. Okay. So we're going to start off with Watson. So, Katy, you had opened up with, the IBM Watson x solution. Is this something that customers actually access directly? It is not something that customers will actually ask access directly. We will be pushing content out to the customer, to show you and give you sort of the evidence that you need for compliance and other things that this is safe and accurate and has no bias. We are looking to make these metrics, live ultimately, like, on the status page or something like that. But for now, we will be sort of pushing that compliance information to customers. Great. Thank you so much for sharing. And this is a common question that we've gotten about TalentFit. Is there a way to train the AI used in TalentFit by marking results as good or bad or giving, you know, some sort of feedback, to TalentFit? Yeah. So we've considered this carefully. So in part, we don't want to do any training based on directly on direct customer feedback or based on hiring outcomes, and there's a very specific reason for that. It's because if we do that, we could potentially be training on someone else's bias. You know, like, we know not everyone's not perfect. Right? So those things probably happen. So that's the reason we're not going to have a direct feedback loop like that. However, we are looking to deploy surveys in product, so that we can get a sense for if customers feel that this has been helpful, if it has been, helpful, but maybe the feedback didn't make a ton of sense. So we will be asking for feedback, but we aren't having a direct feedback loop because of that risk you're involved in training. Absolutely makes sense. Thank you for explaining that. And then I have another AI related question for you. So for, the Vonc CPA Plus that we had taken a look at, what happens if 20 candidates do not apply after that thirty day period? Absolutely. So what will happen is so you pay for, CPA Plus on the day you purchase it. If after thirty days you only have, say, 17 applicants, you will get a refund for the additional three at whatever the candidate rate is, which is currently set at $23 right now. That's great. And I just saw another one coming on q and a about Watson. We did share that at the very top of the webinar, and I know some folks were still coming in. So the question was, could you just share again what IBM Watson x will do? We are partnering with IBM Watson x specifically around their governance tooling. So we will be wrapping that, for lack of a better term around all of our AI functionality, which includes talent fit, which we've talked about today. And it tracks all of the data that comes in and ensures that we are not making, any results that are biased. It ensures that our model accuracy stays at a level that we are comfortable with, and it tracks a number of other metrics that are more important for us on the technical side. But it's really this always on compliance. If you look at most, of our competitors in the space, they're providing sort of once a year audits that are sort of a snapshot in time based on a very specific dataset. And, like, we feel like we want to do more and we feel like we should also be challenging the industry to do more as well. So that's really what our IBM partnership is about. So, it's for you to feel like the AI that we're deploying, to your JazzHR environment is safe and secure. And so we will be pushing, reports and data to you all on, a routine basis and ultimately probably putting that, in more of a public place so that you guys can see those stats all the time. That's great. It really speaks to the poll that we had at the beginning of the webinar where compliance really is a top concern, for AI. Yeah. Absolutely. Is there an additional charge for TalentFit? There is not an additional charge for TalentFit, but it is only available in Plus and Pro Planets. Right. And I feel like the team has covered most of these other questions. So I think we could probably start to close out. Thank you so much for everybody for joining us today, taking time out of your day to learn a little bit more about all of these new innovations, coming to your JazzHR. So there will be an email sent, later today with the recording and additional resources on the release. Please don't hesitate to reach out if you have any more questions. And thank you again, and thank you, Katy and team.